Analyst - Sales Support

Education

• First degree in accounting\Finance\Business related Field
  
• Fluent in English Fluent in English
  

• Credit Administration and risk Management
  
• Reporting and Data Management
  
• Key account Management and Problem solving
  
• Experience working within a team in a medium organization
  
• Microsoft office (word, PowerPoint, Excel)
  
• Debt recovery
  

• Track and monitor key business processes, identifying servicing/operational constraints and gaps, analysing and providing feedback/recommendation to attaining service excellence and cost effectiveness.
  
• Review sales operations business processes and system and adopt/develop a framework to standardize / optimize work methods and activities and ensure quality of services and adequacy of operating processes.
  
• Review Key Performance Indicators with respect to departmental business processes and work with process owners to develop pragmatic targets and methods/frequency of measurement.
  
• Perform process and quality assurance audits to ensure standards and the practices are consistent with those approved at MTNN.
  
• Generate reports and manage process related data as required and in support of departmental operations.
  
• Liaise with IS to ensure proper integration of business-reporting requirements.