Branch Operations Manager / Strategy Support Executive

Location

Contract Type

Requirements

Bachelor’s degree in insurance, Business Administration, Finance, or a related field. A Master’s degree is a plus.
Professional certification is mandatory.
Minimum of 5-7 years of experience in branch operations management, preferably in the insurance industry.
Proven track record of successfully managing branch operations and achieving performance targets.
Strong knowledge of insurance products, services, and industry regulations.
Excellent leadership, communication, and interpersonal skills.

Serve as the Chief Liaison Officer and Coordinator for operational effectiveness and efficiency in branches with the centralized functions and Strategic Business Units (SBUs).
Collaborate with Digital Marketing and Communication function to ensure workspace standardization is maintained in all business locations.
Analyze branch performance metrics and prepare regular reports for senior management.
Collaborate with Human Capital to conduct regular performance evaluations, provide feedback, and implement training programs to enhance branch staff skills.
Identify and mitigate operational risks within the branch.
Work closely with other branches and departments to ensure consistency and alignment of operations.
Provide support in the development of business models and strategic initiatives that drive organizational growth and competitive advantage.
Develop comprehensive reports and presentations for senior leadership, translating research findings into strategic recommendations.
Perform financial analysis, cost-benefit assessments, and ROI calculations for strategic initiatives, mergers, acquisitions, and investments.
Facilitate meetings, workshops, and strategic discussions, ensuring clarity in objectives and actionable outcomes.

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