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Front Desk Officer

Closing: Apr 30, 2024

1 day remaining

Published: Apr 15, 2024 (15 days ago)

Job Requirements

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Work experience:

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Job Summary

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  • HND/BSC in Administration or related field
  • 1+ year experience in customer service & office management.
  • MS Office proficiency.
  • Customer Relationship & Management.
  • Conflict Resolution Skills.
  • Ability to multi-task effectively.
  • Friendliness and great Interpersonal Skills.
  • Adequate knowledge of our products and services.
Responsibilities
  • HND/BSC in Administration or related field
  • 1+ year experience in customer service & office management.
  • MS Office proficiency.
  • Customer Relationship & Management.
  • Conflict Resolution Skills.
  • Ability to multi-task effectively.
  • Friendliness and great Interpersonal Skills.
  • Adequate knowledge of our products and services.
  • Greet and welcome clients and visitors with a positive and friendly attitude.
  • Answer phone calls and respond to emails in a timely and professional manner.
  • Schedule and manage appointments and meetings for staff.
  • Maintain a tidy and organized front desk and reception area.
  • Assist with administrative tasks such as filing, data entry, and photocopying.
  • Follow office policies and procedures to ensure efficient and effective operations.
  • Attend to clients' needs and inquiries and escalate issues to relevant departments when necessary.
  • Maintain accurate and up-to-date records of clients and visitors.

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