Manager, People Operations

What You'll Bring

• Bachelor’s degree or HND in any field
  
• Completed NYSC
  
• At least 7 years of experience in HR, People Operations, or a related field
  
• Proven experience designing or improving HR processes like onboarding or performance management
  
• Strong written and verbal communication skills
  
• Experience managing or mentoring team members or leading cross-functional projects
  
• Ability to use data and people metrics to identify problems and recommend solutions
  
• Legally authorized to work in Nigeria
  

• Build and run core People Operations processes across the business
  
• Track key people metrics like attrition, time-to-productivity, and employee engagement
  
• Ensure all employee records, contracts, and documentation are accurate and up to date
  
• Coordinate payroll inputs and benefits administration with Finance
  
• Ensure compliance with labor laws across all operating markets
  
• Monitor regulatory changes and update internal policies accordingly
  
• Own the end-to-end onboarding process, ensuring a structured and consistent experience
  
• Coordinate pre-joining logistics including system access, equipment, and Day 1 readiness
  
• Manage the offboarding process including exit interviews and documentation
  
• Oversee the company-wide performance review cycle and ensure consistency across teams
  
• Track performance data and continuously improve review processes
  
• Manage and develop the People Operations team
  
• Assign work clearly and ensure accountability for delivery and quality
  
• Coach team members to handle more complex HR situations independently