Operation Executive

• Coordinate and monitor daily operational activities to ensure efficiency.
• Process and verify transactions and operational documentation.
• Maintain accurate records, reports, and operational databases.
• Ensure compliance with company policies, regulatory requirements, and internal procedures.
• Support account reconciliation and transaction monitoring.
• Identify operational challenges and recommend process improvements.
• Liaise with internal departments to ensure smooth workflow and timely resolution of issues.
• Monitor service delivery and ensure customer requests are handled promptly.
• Prepare regular operational reports for management.
• Support risk management and internal control procedures.

Requirements

• Bachelor's Degree or HND in Business Administration, Accounting, Banking and Finance, Economics, or a related field.
• 2–4 years of relevant experience in operations, preferably within a microfinance bank, fintech company, commercial bank, or financial services organization.
• Good understanding of financial transactions, reconciliation, and operational procedures.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Microsoft Excel and other relevant office applications.
• Excellent communication skills and attention to detail.
• Ability to work effectively in a fast-paced environment.