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Operations Manager (After Sales Generator) Location : Lagos

Closing: Apr 30, 2024

This position has expired

Published: Apr 17, 2024 (15 days ago)

Job Requirements

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Work experience:

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Job Summary

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  • HND / B.Sc from a recognised institution of higher learning.
  • Must possess 5 - 7 years relevant and verifiable after-sales operations experience in an automobile company.
  • Excellent interpersonal and communication (both written and verbal) skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using computer systems, especially Microsoft Suite and other relevant software applications.
  • Ability to thrive in a fast-paced environment while maintaining attention to detail and accuracy.
  • A team player with a positive attitude, who can also work independently.
Responsibilities
  • HND / B.Sc from a recognised institution of higher learning.
  • Must possess 5 - 7 years relevant and verifiable after-sales operations experience in an automobile company.
  • Excellent interpersonal and communication (both written and verbal) skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using computer systems, especially Microsoft Suite and other relevant software applications.
  • Ability to thrive in a fast-paced environment while maintaining attention to detail and accuracy.
  • A team player with a positive attitude, who can also work independently.

The main responsibilities of this role include but not limited to:

  • Ensuring customer satisfaction through excellent after-sales service.
  • Coordinating after-sales operations across the branches and accredited service centres nationwide
  • Collaborating with the Technical Team to ensure that quality and service standards are met.
  • Building and leading the after-sales team.
  • After-sales business development
  • Develop and implement quality and control processes to ensure that the after-sales service operates effectively.

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