Closing: Apr 20, 2024
This position has expiredPublished: Apr 1, 2024 (2 months ago)
Job Requirements
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Job Summary
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- University Degree in Telecoms, Engineering or Applied Sciences.
- At least 2 years in telecommunications industry, with experience in Fiber network deployments. and outside plant maintenance.
- Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.
- Proven track records of maintenance and management of metro and/or long distance fibre optic infrastructure.
- Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fibre & civil work maintenance.
- FTTx and/or P2P fibre deployment and maintenance experience are distinct advantages i.e. fibre termination using fusion splice machines, testing & analyzing fibre links with OTDR and Light Source/Power Meters (LSPM), identifying fibre cores with VFLs.
- Capable of understanding fibre network architectures, designs & splice plans.
- User experience for Microsoft Office Tools including a good working knowledge of MicrosoftProject.
- User experience for Visio/AutoCAD/GIS tools is desired.
Responsibilities
- University Degree in Telecoms, Engineering or Applied Sciences.
- At least 2 years in telecommunications industry, with experience in Fiber network deployments. and outside plant maintenance.
- Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.
- Proven track records of maintenance and management of metro and/or long distance fibre optic infrastructure.
- Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fibre & civil work maintenance.
- FTTx and/or P2P fibre deployment and maintenance experience are distinct advantages i.e. fibre termination using fusion splice machines, testing & analyzing fibre links with OTDR and Light Source/Power Meters (LSPM), identifying fibre cores with VFLs.
- Capable of understanding fibre network architectures, designs & splice plans.
- User experience for Microsoft Office Tools including a good working knowledge of MicrosoftProject.
- User experience for Visio/AutoCAD/GIS tools is desired.
- Corporate Customers: Restore service failures within 3 hours of its occurrence- Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.
- Retail Customers: Restore service failures within 12 hours of its occurrence.
- Incident Management Communication: Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to
- resolve customer service incidents.
- Proactively identify, plan and execute preventive maintenance action on the fibre network.
- Audit and collate information for the fiber outside plant network. Prepare the as-maintained documents within region/sub-region managed for the O &M Unit.
- Ensure weekly support status reports are done and submitted timely for review.
- Activate FOS Customer requests within 3 days of sign up. Sign-off the Customer Feedback Form, prepare and submit post-activation report.
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