Airtel Nigeria

Telecommunications

Process Auditor

Job details

Contract Type

Description

Qualifications

  • A Bachelor’s degree
  • ICAN or ACCA required

Relevant Experience & Functional / Technical Skills

  • 3 - 5 years of experience in Audit firm
  • Industry experience an added advantage
  • Process Audit experience
  • Exposure to technology, process reengineering and handling decentralized operations is desirable


Responsibilities

Process/Policy Compliance

  • Review SOPs designed by business functions for quality monitors and report process KPIs performance
  • Support Process and Compliance Lead
  • Create interface & co-ordination to ensure compliance to policies, process and procedures for the OPCO.
  • Constantly engage with assigned functions at Group and OpCo’s to align the processes and closure of all open issues
  • Develop regulatory / governance matrix and test compliance, identify gaps and work to close these.

Improvement Projects

  • Identify and drive projects for assigned functions (both Business and Customer Impacting and revenue/cost impacting)

Adherence to Best Practice Policies

  • Ensure that processes and procedures are in place work as per the standards and can efficiently support functional/business objectives.
  • Ensure that functional processes add value to the business.
  • Ensure that relevant metrics are in place to measure performance and can efficiently guide management on the decision-making process.
  • Work with business functions to identify process gaps arising from weak or inadequate business process documentation

Execute Process and Internal Audit Reviews

  • Execute internal audit and internal control reviews requested by the business.
  • Effective engagement and support to the IA team on the audit, risk management and gap areas.
  • Support engagements within the OPCO to ensure the learnings of the audit findings from other OpCos are implemented as best practice, ensuring the reduction in the learning cycle.
  • Effective implementation of the learning tracker action items for the OPCO


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