Relationship Managers

Experience & Qualifications

• A minimum of 1-year relevant banking experience, with proven track record of excellent results in marketing/sales and credit.
  
• Good knowledge of the business environment, the banking industry and its direction, trends and regulations.
  
• Excellent knowledge of banking operations, technology, products & customer segmentation.
  
• Minimum of 2nd class lower in first degree (MBA, MSC, MA, ML and/or Professional Qualifications will be an added advantage).
  

Business and Financial Performance

• Assist in the preparation of the branch budget estimates.
  
• Analyse business growth opportunities in the local market and develop appropriate strategies for capturing and growing our market share.
  
• Work jointly and proactively with Business Segments (Consumer & Corporate Banking) and product partners to increase Ecobank’s wallet share within the respective markets.
  
• Achieve targeted product cross-sell ratios and increase customer adoption of Ecobank’s products and services.
  
• Ensure that various business segments in the branch maintain a CABAL that is commensurate with overall budget projections.
  
• Ensure that all incomes are properly recognized.
  

Process, Control and Operational Performance

• Promote high ethical and integrity standards and ensure the Ecobank Values are sustained and evident at the branch.
  
• Ensure there is a strong internal control system in place and monitor its adequacy and effectiveness.
  
• Achieve satisfactory BO audit rating and fully comply with KYC/AML and regulatory guidelines.
  
• Achieve and sustain effective balance sheet management.
  
• Make recommendations to management to improve operations process in order to improve customer satisfaction.