Supervisor - Reservations

Candidates Profile
Educational Qualification and Experience:

• High school diploma or GED; 3+ years experience in Reservations in related professional area.

OR

• 4-year degree from an accredited university or its equivalent in Sales & Marketing, Reservations, Accounting, Social Sciences, or Management, or related major; 2 years + experience in related professional area

Candidates Profile
Educational Qualification and Experience:

• High school diploma or GED; 3+ years experience in Reservations in related professional area.

OR

• 4-year degree from an accredited university or its equivalent in Sales & Marketing, Reservations, Accounting, Social Sciences, or Management, or related major; 2 years + experience in related professional area

• Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.