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The Simba Group
Submission officer
Kampala • Uganda
Companies hiring now
The Simba GroupProfession (Mid-level)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Electrical engineering,Energy, power,Engineering, architecture,Food, nutrition,Government, community development, public services,Human resources,Information technology, software development, data,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Teaching, training,Transportation, logistics, driving,
Industry (Administrative, clerical, Mid-level)
Seniority (Administrative, clerical)
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The Simba Group
Telecommunications
Description
Education and Experience
- Minimum: High School Diploma / Pursuing Graduation (Minimum 12 years of Formal Education)
- Additional: Graduate or global equivalent preferred
- 1–2 years of experience in customer service or service industry
- Experience in travel, tourism, or visa operations preferred
- Basic MS Office and typing skills
- Strong communication and customer handling skills
Responsibilities
- Application Processing – Review and collect visa applications accurately and efficiently.
- Customer Support – Handle applicant inquiries professionally via walk-ins, phone, or email.
- Data Entry & Compliance – Maintain accurate records and ensure compliance with SOPs and security standards.
- Queue & Process Management – Support smooth applicant flow and timely processing during peak hours.
- Administrative Support – Assist with reporting, logistics, and passport handling activities.
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