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NCBA
Relationship Officer - Diaspora Banking
Kampala • Uganda
Closed for applications
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Industry (Entry and Basic-level)
Seniority (Banking, microfinance, insurance)
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FINCA Uganda
Banking + 2 more
Job details
Location
Contract Type
Description
- A Diploma or a Bachelor’s degree in Education and any Business-related discipline from a recognized institution
Good interpersonal Skills
- Excellent at teamwork
- Good organizational skills
- Excellent communication skills.
- Ability to maintain a professional appearance and provide a positive company image.
- Good problem solving, multitasking and negotiation skills.
- High level of analytical and creative skills
- Ability to work well under pressure
- Professionalism
- Fluency in English and one or two local languages
- Ability to ride a motorcycle
Responsibilities
- Presenting, marketing and cross selling all FINCA products to potential clients by using promotional tools and mechanisms approved by FINCA Uganda management.
- Participating in training customers on FINCA Uganda services and products
- Establishing, developing and maintaining positive client relationships
- Performing cold-calling and door-to-door sales
- Analyzing the potential of the territory market and keeping track of sales and progress reports
- Resolving customer queries, inquiries and complaints as per the complaints management process.
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