Experience:

• Bachelor’s degree in human resources, Business Administration, Industrial/Organizational Psychology, Public Administration, or a related field.
  
• Not less than 4 years of professional experience in HR, talent management, HR operations, recruitment, employee relations, or similar HR functions.
  

HR Operations, Compensation, and Compliance

• Provide guidance to Country Leadership Team (CLT) on compensation and equity, HR procedure and policy interpretation, country labor laws compliance, recruiting and retention strategies.
  
• Advise CLT on compensation decisions by analyzing internal data and providing recommendations that align with CHAI's compensation framework.
  
• Maintain, monitor and manage accuracy of HR data including confidential personnel files.
  
• Maintain and track all records on employee leave, benefits, medical insurance cover and changes in personal details.
  

Professional Development, Training, and Workforce Planning

• Provide coaching, guidance and communication as needed to Program Managers and supervisors on various topics including but not limited to staff performance, professional development, giving and receiving feedback, diversity, equity and inclusion, etc.
  
• Work alongside CLT and Managers to provide guidance and input on team restructures, workforce planning and succession planning.
  
• Proactively identify opportunities to equip staff with resources that support professional development and internal mobility.
  

Employee Relations

• Advise country/program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.
  
• Provide guidance on practices that promote effective and harmonious working relationships across CHAI's diverse matrix, in line with our principles of engagement.
  
• Handle sensitive matters and intake-compliant investigations around employee relations issues as assigned.
  

Project and Ad Hoc Responsibilities

• Complete additional HR related tasks as assigned by the Country Director.