FINCA Uganda
Remote Sales Officer
Kampala
• Uganda
FINCA Uganda
Remote Sales Supervisor
Kampala
• Uganda
Opportunity Bank Uganda
Sales Executive
Kampala
• Uganda
BRAC Uganda
Direct Sales Agents
Kampala
• Uganda
Closed for applications
Cairo Bank Uganda
Direct Sales Representatives
Kampala
• Uganda
Closed for applications
Get personalised job alerts directly to your inbox!
FINCA Uganda
Direct Sales Representatives
Iganga,
Mukono,
Jinja
• Uganda
+ 19 moreClosed for applications
Top cities with open vacancies
Jobs in Kampala, Jobs in Sembabule, Jobs in Nakasongola, Jobs in Mukono, Jobs in Mubende, Jobs in Mityana, Jobs in Mbarara, Jobs in Mbale, Jobs in Masindi, Jobs in Masaka, Jobs in Lira, Jobs in Kyotera, Jobs in Koboko, Jobs in Kiboga, Jobs in Kamuli, Jobs in Kabale, Jobs in Jinja, Jobs in Iganga, Jobs in Hoima, Jobs in Gulu, Jobs in NansanaProfession (Banking, microfinance, insurance)
Industry (Sales, marketing, promotion)
Seniority (Sales, marketing, promotion, Banking, microfinance, insurance)
© Fuzu Ltd
FINCA Uganda
Banking + 2 more
Description
The Remote Sales Officer (RSO) is responsible for driving loan disbursements through structured, proactive, phone-based engagement with pre-approved and repeat customers. He/She will be responsible for managing the full remote sales cycle, from initial outbound contact to loan disbursement or formal closure of the offer.
- Diploma or Bachelor’s degree in any Business-related field from a recognized institution.
- Experience in credit sales and customer service is an added advantage.
- Prior contact centre experience is not mandatory but will be considered an added advantage.
- Fluency in any two local languages is required
Responsibilities
- Conducting proactive outbound calls to pre-approved and eligible repeat customers based on centrally provided target lists
- Managing the full remote sales cycle from first contact to loan disbursement or closure of the offer
- Clearly explaining loan offers, eligibility criteria, pricing, repayment terms, and conditions, ensuring that customers fully understand and make informed decisions.
- Supporting customers through the remote loan application process and guide them in the next steps and conducting systematic follow-ups.
- Conducting loan application check list reviews to confirm completeness of documentation, accuracy and validity of the personal Know Your-Customer (KYC) information compliance with eligibility requirements and FINCA Uganda credit exclusion policies, and the accuracy of personal, business, and financial details.
- Conducting credit analysis on loan applications based on the financial information of loan applicants with FINCA Score 1 and Score 2
- Ensuring that all approved loans are appropriate in respect to the loan structuring terms and conditions.
- Performing structured follow-ups to maximize conversion and ensure timely disbursement
- Ensuring compliance with standardized scripts, policies and regulatory requirements
- Maintaining accurate and timely documentation of all customer interactions in the system
- Escalating complex cases, exceptions, or complaints to the supervisor when required
- Preparing and contributing to reports related to Remote Sales performance and activities
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.