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Sales, marketing, promotion Jobs in Uganda
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Engie Energy Access Uganda
Telesales Representative
Kampala, Uganda
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TotalEnergies
CLOSEDCommercial Sales Executive
Kampala, Uganda
Closing: May 15, 2024
7 days remainingPublished: May 3, 2024 (6 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Engie Energy Access is looking for dynamic, highly motivated and disciplined Telesales Representatives with a passion for entrepreneurship, renewable energy, and financial inclusion to join our team.
Requirements
Qualifications:
A bachelor’s degree or Diploma in any relevant field
Experience
Conversant with use of computers
Very good interpersonal skills
Should demonstrate both verbal and written communication skills
Ability to work in teams or independently
Critical thinking skills (ability to think outside the box)
Good problem-solving skills (solutions oriented)
Good influencing and negotiation skills
Flexibility with ability to work under pressure
Willingness and desire to learn new ideas
Passion for the job - bringing renewable energy to millions of Ugandans
Uphold ENGIE values, including demonstrating honesty and integrity
Willing to build and grow MySol Customer Base
Must be a quick learner
Language(s):
Must speak Luganda and any of the following language(s)
Lusoga
Lumasaba
Ateso, Kumam
Kupsabiny
Lugbara
Technology:
Good computer skills
Responsibilities
Engie Energy Access is looking for dynamic, highly motivated and disciplined Telesales Representatives with a passion for entrepreneurship, renewable energy, and financial inclusion to join our team.
Requirements
Qualifications:
A bachelor’s degree or Diploma in any relevant field
Experience
Conversant with use of computers
Very good interpersonal skills
Should demonstrate both verbal and written communication skills
Ability to work in teams or independently
Critical thinking skills (ability to think outside the box)
Good problem-solving skills (solutions oriented)
Good influencing and negotiation skills
Flexibility with ability to work under pressure
Willingness and desire to learn new ideas
Passion for the job - bringing renewable energy to millions of Ugandans
Uphold ENGIE values, including demonstrating honesty and integrity
Willing to build and grow MySol Customer Base
Must be a quick learner
Language(s):
Must speak Luganda and any of the following language(s)
Lusoga
Lumasaba
Ateso, Kumam
Kupsabiny
Lugbara
Technology:
Good computer skills
Pitching Engie products to the target market to ensure growth of customer base
Market the product and generate sales leads
Acquire new customers over the phone
Do top of the class customer onboarding
Educate customers about the product use and installation
Educate customers on how to pay
Interpret the Loan Agreement to the customer and make sure they understand the financial commitment they are taking on
Responsible for all the sales made to increase revenue generation (repayment)
Cross/up-selling to existing customers
Provide a positive experience to the customers on all phone interactions regardless of the outcome
Ensure top tier customer experience to achieve high customer satisfaction
Report any (suspected or confirmed) case of fraud or tampering to Engie management
Escalate unresolved issues or questions to the Call Centre team lead on site.
Observe standard operating procedures and safety practices
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