Senior Product Associate

Who You Are:

• 3-5 years in product management, operations, or related fields with a focus on experimentation and user-centered design.
  
• Skills: Proven project management abilities, strong data analysis skills, analytical mindset, strong communication abilities, and a solid understanding of experimentation tools and methodologies.
  
• Attributes: Collaborative, data-driven, and proactive, with a passion for driving user-focused product improvements.
  
• Informal Leadership: Demonstrate informal leadership by serving as a visible technical resource for others on the team, and may be asked to mentor or onboard junior associates.
  
• Dynamic experience is highly preferred, and can operate well in complex and fast-changing environments.
  
• The ideal candidate has worked in a very early-stage startup trying to achieve product-market fit or led a new product or program within a larger organization.
  
• Experience working with diverse stakeholders and managing many priorities
  

Lead end-to-end project management and execution of experiments and continuous discovery against EXP product roadmap

• Design and Manage Experiment Implementation: Lead the end-to-end project management and execution of experiments within the product team to validate hypotheses and improve the user experience, ensuring alignment with product goals.
  
• Utilize the Sandbox Process: Drive the use of the sandbox environment within the team to prototype, test, and validate product features in a controlled, low-risk setting.
  
• Define Metrics and KPIs: Collaborate with the product team to establish clear metrics and KPIs for each experiment, ensuring they align with both immediate and long-term product objectives.
  

Increase the EXP impact unit capability to rapidly test and iterate while running a product at scale

• Co-Create Experimentation Frameworks: Collaborate with the product team and product ops function to adapt and apply standardized experimentation frameworks (e.g., A/B testing, multivariate testing, and rapid prototyping) to fit the specific needs of the product.
  
• Provide Tools and Resources: Leverage the tools, resources, and processes rolled out by the product operations function to streamline experimentation within the product team.
  
• Enhance Methodologies: Work with the product team to continuously assess and refine experimentation methodologies, ensuring they are aligned with best practices and the product’s unique requirements.
  

Facilitate feedback loops from youth and frontline teams to enhance product design and delivery

• Lead User Research: Conduct usability testing, user interviews, and other research efforts to validate product assumptions and gain insights into user needs.
  
• Synthesize Feedback: Analyze user feedback and data to provide actionable insights that inform product improvements.
  
• Integrate Insights Continuously: Ensure that user insights are regularly incorporated into the product development process to drive ongoing refinement.
  

Driving Data-Driven Insights to inform product strategy

• Conduct Data Analysis, Monitor KPIs, and Formulate Strategic Recommendations: Lead the cleaning, analysis, and interpretation of quantitative and qualitative data and support the tracking of key performance indicators (KPIs) to assess product efficiency, quality, and impact. This includes formulating clear, evidence-based recommendations for feature direction and advocating for a defined position during strategic decision-making.
  
• Support Feature Prioritization: Assist the product strategist in prioritizing and implementing frontline-driven features, collaborating with the team to streamline the feedback loop and reduce the cycle time from insight capture to feature release.
  
• Facilitate Continuous Improvement: Participate in regular retrospectives and reviews to optimize the integration of feedback into product development, helping to refine experimentation practices and ensure that product improvements are consistently aligned with user needs.