We are seeking a friendly and professional restaurant Hostess to join our team. The ideal candidate will be the first point of contact for guests, providing a warm welcome and ensuring a seamless dining experience from arrival to departure.

Requirements

1. Previous experience in a similar role preferred but not required.

2. Excellent interpersonal and communication skills.

3. Ability to work in a fast-paced environment and remain calm under pressure.

4. Strong attention to detail and accuracy.

5. Ability to work evenings, weekends, and holidays as needed.

6. Must be able to stand and walk for extended periods.

7. A positive attitude and willingness to learn and grow within the hospitality industry.

Job application procedure

Applications DEADLINE: 20th May 2024Send your CV to: [email protected] 

Responsibilities

Requirements

1. Previous experience in a similar role preferred but not required.

2. Excellent interpersonal and communication skills.

3. Ability to work in a fast-paced environment and remain calm under pressure.

4. Strong attention to detail and accuracy.

5. Ability to work evenings, weekends, and holidays as needed.

6. Must be able to stand and walk for extended periods.

7. A positive attitude and willingness to learn and grow within the hospitality industry.

Job application procedure

Applications DEADLINE: 20th May 2024Send your CV to: [email protected] 

1. Greeting Guests: Welcome guests as they arrive at the restaurant with a friendly and courteous demeanour.

2. Seating Arrangements: Manage the seating chart efficiently to optimize table turnover while accommodating guest preferences and special requests.

3. Reservation Management: Confirm reservations, maintain an accurate record of bookings, and communicate effectively with the kitchen and serving staff to ensure smooth service.

4. Guest Assistance: Assist guests with providing menus, answering inquiries about the restaurant, menu items, and special promotions.

5. Maintaining Cleanliness: Keep the hostess station and waiting area clean, organized, and well-stocked with necessary supplies.

6. Communication: Liaise with the serving staff, kitchen team, and management to relay guest preferences, special requests, and any issues that may arise.

7. Upselling: Promote special menu items, beverages, and desserts to enhance the guest experience and increase sales.

8. Problem Resolution: Address guest concerns or complaints promptly and professionally, seeking assistance from management when necessary to ensure guest satisfaction.

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Customer support, client care Jobs in Africa

Top jobs

Restaurant Hostess

Wait Staff

Customer Relations Officer

Site Technical Specialist Nigeria - Pipeline

Customer Care Agent

Customer Experience Manager

Customer Service Representative - Benin

Customer Service Representative

Customer Care Manager

Customer Address Verification Agent

Top cities with open vacancies

Companies hiring now

Country / Region

Fuzu

Restaurant Hostess

Job Requirements

Job Summary

Responsibilities

Tags

Check out the following blog posts to support your job search