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James Hope College
CLOSEDStudent Affairs Officer
Lagos, Nigeria
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Teach for Nigeria
CLOSEDHead, Government & Stakeholder Relations
Lagos, Nigeria
Closing: Apr 9, 2024
This position has expiredPublished: Apr 2, 2024 (26 days ago)
Job Requirements
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Job Summary
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Education and Qualifications
- Candidates should possess a Bachelor’s Degree, Master’s Degree in Social Sciences or Humanities
- Relevant experience within the Education sector
- Experience working in a Customer Service role
- Minimum of 5 years working experience in managing students preferably in the higher education industry/at a business school
- Excellent administrative and organisational skills
- Professional telephone manner combined with a high level of spoken and written English
- Excellent team player with the ability to negotiate and compromise whilst taking into account the views of others
- Accuracy, attention to detail and a methodical approach
- Ability to multi-task and deliver against a number of priorities
- Good working knowledge of Microsoft Office packages
- Effective communication and interpersonal skills
- Strong project management skills, with the ability to manage multiple projects and priorities simultaneously
- A kind, empathetic, open-minded individual who has a deep-seated respect for all people
- An individual who will enthusiastically communicate the school’s values, mission, programs, and educational philosophy
- Ability to work independently and as part of a team
- Flexibility to work occasional evenings and weekends.
Responsibilities
Education and Qualifications
- Candidates should possess a Bachelor’s Degree, Master’s Degree in Social Sciences or Humanities
- Relevant experience within the Education sector
- Experience working in a Customer Service role
- Minimum of 5 years working experience in managing students preferably in the higher education industry/at a business school
- Excellent administrative and organisational skills
- Professional telephone manner combined with a high level of spoken and written English
- Excellent team player with the ability to negotiate and compromise whilst taking into account the views of others
- Accuracy, attention to detail and a methodical approach
- Ability to multi-task and deliver against a number of priorities
- Good working knowledge of Microsoft Office packages
- Effective communication and interpersonal skills
- Strong project management skills, with the ability to manage multiple projects and priorities simultaneously
- A kind, empathetic, open-minded individual who has a deep-seated respect for all people
- An individual who will enthusiastically communicate the school’s values, mission, programs, and educational philosophy
- Ability to work independently and as part of a team
- Flexibility to work occasional evenings and weekends.
Job Description
- Assists with the planning and development of a set of goals and objectives for the student affairs unit in conjunction with the University’s strategic planning. Implements goals and objectives.
- Coordinates and administers student support to enrolled and prospective students, such as course registration, graduation processing, petitioning, withdrawals, program documentation, computer accounts, information sessions, receptions, and student orientations.
- Counsels and confers with students providing program procedures, policies, goals, and objectives, technical guidance, and problem resolution. Directs students to appropriate advisor or departmental manager.
- Provides coordination of program activities for students regarding departmental services.
- Identifies target groups in consultation with academic and student affairs departments/programs for student recruitment on and off campus; makes visits to appropriate groups.
- Initiates, develops, and sustains strong positive relations with program coordinators and departmental leadership to ensure achievement of the mission and goals of the business school.
- Reviews students support initiatives to ensure student, faculty, and administration needs are met.
- Maintains student records on database, creates and provides reports. Provides contact point for enrolled and prospective student information.
- Assists with accreditation review; coordinates logistics, scheduling and related matters.
- Develops or assists in the development and production of program advertising, promotional flyers and related recruitment initiatives.
- Attends and participates in staff meetings, professional development seminars and other student support related meetings.
- Implements student recruitment initiatives and participates in the evaluation of such initiatives.
- Assists in providing cross training to program staff as required.
- Facilitates exchanges programs.
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