Essential Qualifications

Education:

• Advanced university degree in administration, field logistics management or other relevant field. A first-level university degree in combination with two additional years of qualifying experience is accepted in lieu of the advanced university degree.
  

Experience

• A minimum of five years (seven years with a first-level university degree) of progressively responsible experience in the area of field operations support or other area is required. Experience in complex or field-based operational environments, including non-family or security-constrained duty stations, is desirable. Experience acting in an Officer-in-Charge or delegated leadership capacity is an asset.
  

• Effectively planning and overseeing the Country Office (CO) in terms of administrative, logistics and operational matters;
  
• Effectively managing human, financial and physical resources in support of ICC field operations, in accordance with the ICC Rules and Regulations;
  
• Follow-up on logistic and administrative issues at the request of the Chief of Country Office, in adherence to the Division’s established Strategic Plan, Standard Operational Procedures (SOP) and Service Level Agreements (SLA);
  
• Coordinate the day-to-day and special Country Office operations support;
  
• Supporting the Chief of the Country Office in drafting and monitoring budget of the Country Office, and ensuring alignment with operational priorities, as well as carrying out necessary financial transactions and archiving relevant documents;
  
• Strong proficiency in SAP / ERP systems, including commitment control and monitoring, budget execution planning and tracking, and financial reporting, ensuring accuracy and transparency.
  
• Monitor ongoing files in the absence of the Chief of Country Office;
  
• Delivers specialist functions to required technical standards while also undertaking reasonable, non-technical generalist tasks necessary for the safe, effective, and timely functioning of the Country Office.
  
• Develops and maintains a strong professional network across Headquarters sections and other Country Offices to proactively resolve procurement, treasury, HR related issues.
  
• Actively follows up on pending actions and navigates organizational processes to prevent unnecessary delays in operational delivery.