Mogo Kenya Limited
Debt Collection Call Center Agent
Nairobi • Kenya
Mogo Kenya Limited
Field Collection Team Lead
Nairobi • Kenya
Mogo Kenya Limited
Field Collection Officer
Nairobi • Kenya
Madison Insurance Group
Assistant Underwriter - Kakamega
Nairobi • Kenya
Oasis Outsourcing
Treasury Accounting
Nairobi • Kenya
Pacis Insurance Company Ltd.
Assistant Medical Claims Analyst
Embu • Kenya
Closed for applications
Pacis Insurance Company Ltd.
Assistant Medical Underwriter
Embu • Kenya
Closed for applications
Pacis Insurance Company Ltd.
Assistant Case Manager
Embu • Kenya
Closed for applications
Old Mutual
Faulu MFB - Reconciliation Analyst
Nairobi • Kenya
Closed for applications
Get personalised job alerts directly to your inbox!
CIC Insurance Group
Invoice Desk Officer
Nairobi • Kenya
Closed for applications
Companies hiring now
Cytonn Investments , Madison Insurance Group, Mogo Kenya Limited , Oasis Outsourcing, Pacis Insurance Company Ltd.Profession (Banking, microfinance, insurance, Entry and Basic-level)
Industry (Accounting, finance, banking, insurance, Entry and Basic-level)
Agriculture, fishing, forestry,Banking, microfinance, insurance,Computers, software development and services,Consulting, business support, auditing,Financial Services,Governmental,Health care, medical,Housekeeping, maintenance,Manufacturing,Non-profit, social work,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Accounting, finance, banking, insurance, Banking, microfinance, insurance)
© Fuzu Ltd
Mogo Kenya Limited
Banking + 2 more
Description
Educational Background:
- Diploma/Degree in Business Administration, or related field.
- Relevant Call center experience will be an added advantage.
- Strong desire to learn along with professional drive.
- Excellent communication and interpersonal skills.
- Strong analytical & problem-solving skills.
- Exellent listerning skills
- Excellent computer skills.
- Ecellent negociation skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Confidence
Responsibilities
- Contact customers to negotiate and establish mutual beneficial repayment schedules and terms.
- Process and organize debt collection correspondence and related documentation.
- Ensure compliance with contractual obligations and regulatory requirements.
- Maintain accurate and up-to-date records of customer accounts including communication history and payment status.
- Build and maintain positive relationships with customers to facilitate smooth debt recovery and to minimize future delinquencies.
- Address and resolve debtor inquiries, complaints or concerns in a timely and professional manner.
- Identify and suggest improvements to the debt collection process to enhance efficiency and effectiveness.
- Achieve and exceed set debt recovery targets and performance metrics.
- Perform other related duties as assigned by the management
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.