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Aga Khan Hospitals
Facilities Assistant, UCN-Operations
Nairobi
• Kenya
Closed for applications
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AAR Healthcare, Aga Khan Hospitals, Jocham Hospital Limited, Nairobi Adventist Hospital, Oasis Healthcare Group LimitedProfession (Health care, medical, Mid-level)
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Industry (Administrative, clerical, Mid-level)
Seniority (Administrative, clerical, Health care, medical)
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Oasis Healthcare Group Limited
Health care + 1 more
Description
Skill & Experience
- A Bachelor’s degree in any business-related course or Healthcare Management.
- Minimum of 3 years of experience in healthcare administration.
- Proven track record of successful leadership and management in a healthcare setting.
- Strong knowledge of healthcare regulations, accreditation standards, and quality assurance practices.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work collaboratively with diverse teams and stakeholders.
Responsibilities
- Ensure compliance with healthcare regulations, accreditation standards, and hospital policies.
- Develop and implement operational policies, procedures, and best practices to enhance efficiency and patient care.
- Lead, mentor, and manage a multidisciplinary team of healthcare professionals, including clinical and administrative staff.
- Foster a positive and collaborative work environment that promotes professional growth and high morale.
- Conduct performance evaluations, provide feedback, and implement staff development programs.
- Develop and manage the facility’s budget, including revenue and expense forecasting.
- Monitor financial performance, identify variances, and implement corrective actions as needed.
- Optimize resource utilization to achieve financial and operational goals.
- Ensure the delivery of high-quality, patient-centered care in all the service points.
- Implement quality assurance programs to monitor and improve patient outcomes and satisfaction.
- Address patient complaints and concerns in a timely and effective manner.
- Collaborate with senior leadership to develop and execute strategic plans for the facility.
- Identify opportunities for service expansion, process improvements, and new program development.
- Represent the hospital in community events, professional organizations, and public forums.
- Develop and maintain relationships with community partners, referral sources, and other healthcare providers.
- Promote outpatient services through marketing and public relations initiatives.
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