Key Duties and Responsibilities

i. Manage official correspondence and maintain effective communication channels.

ii. Schedule and coordinate meetings, appointments, training sessions, audits, and other official engagements.

iii. Record, distribute, archive, and track minutes, agendas, and action items.

iv. Organize, maintain, and update laboratory documentation, including reports, calibration records, and standard operating procedures (SOPs).

v. Assist in coordination of outreach events and provide logistical support.

vi. Support document control processes and ensure secure storage of accreditation and compliance records.

vii. Assist in the preparation, formatting, and dissemination of presentations and official documents.

viii. Facilitate timely follow-up on assigned tasks and ensure effective information flow across the laboratory and administrative teams.

Key skills/Personal attributes required include

i. Strong analytical skills with proficiency in data analysis tools and software.

ii. Excellent written and verbal communication skills.

iii. Ability to work collaboratively in a team and independently.

iv. Strong organizational skills and attention to detail.

v. Proficiency in Microsoft Office Suite and other relevant software.

Qualifications

i. Education: At least a diploma or bachelor’s degree in Secretarial studies / Office management / Business management / Business Administration / Journalism and Communication or related field.

ii. Experience: While this is an entry-level role, candidates with a background in NGO operations or project management frameworks will be given priority.

iii. Expertise in laboratory management and maintaining compliance with ISO/IEC 17025:2017, ISO 9001:2015, and ISO/IEC 17043:2023 standards.