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Entry and Basic-level Business, strategic management jobs in Kaloleni, Kenya
1 jobs found
Kenya Broadcasting Corporation- KBC
Industrial Attachment - Digital Strategy & Innovation ( Mombasa)
Closed for applications
Kenya Broadcasting Corporation- KBC
Industrial Attachment - Corporate Strategy & Research ( Mombasa)
Closed for applications
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Profession (Entry and Basic-level)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Design, arts,Engineering, architecture,Government, community development, public services,Human resources,Information technology, software development, data,Legal,Manufacturing, operations, quality,Media, communications, languages,Sales, marketing, promotion,Security,Teaching, training,Transportation, logistics, driving,
Industry (Business, strategic management, Entry and Basic-level)
Seniority (Business, strategic management)
© Fuzu Ltd
NTT Limited
Computers + 1 more
Description
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent in business or a sales related field.
- Relevant vendor certifications would be advantageous
Required experience:
- Entry level experience (1-2 years) working as part of a sales team in a fast-paced environment.
- Entry level experience in a sales environment and/or customer service /technical support role.
- Contact centre experience in an IT environment preferably in telco/connectivity
- Entry level experience in the IT or professional services industry with a focus on business development and/or sales.
- Relevant experience gained in an inside sales / tele sales environment is advantageous.
- Some experience working with Salesforce.com contact platform.
- Some experience in marketing or advertising would be advantageous.
Key Responsibilities:
- Supports the Client Management team in managing and growing relationships to drive expansion and renewals across all solutions within assigned accounts in the foundational segment.
- Assists with minimizing churn and maximizing retention as well as learning how to uncover opportunities.
- Under supervision, assists with driving client satisfaction throughout the entire lifecycle of the clients’ buying process, by assisting with the commercial agreement for each client.
- Under direct guidance, engages with clients to address concerns and develops ability to provide recommends possible solutions that can be delivered by the organization.
- Develops the ability to generate demand by assisting with the identification of client current needs and engages clients through digital marketing channels.
- Learns how to build enduring relationships and develops an understanding of the client industry, business environment and strategy to identify current and future opportunities for the company.
- Effectively articulates how the company can add value through our services and solutions, with a focus on NTT product offerings.
- Under supervision, influences and works closely with vendors to achieve required results.
- Uses company's sales tools and methodology to effectively manage territory, accounts, opportunities, pipelines and forecast.
- Develops open and effective channels of communication in with each client within the assigned account.
- Assists with revenue growth by inspiring clients to procure additional services.
- Becomes the reliable point of contact for clients that is required to establish a strong business relationship.
- Aims to achieve performance targets and exploit opportunities, whilst displaying notable client service orientation.
- Works under supervision to implement and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability.
- Learns how to monitor and control financial governance and compliance to ensure the effective management of financial cost.
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