• Diploma or Bachelor's Degree in Hospitality Management, Tourism Management, Business Administration, or a related field.
  
• Strong communication and interpersonal skills.
  
• Good computer skills, including proficiency in Microsoft Office applications.
  
• Excellent attention to detail and organizational skills.
  
• Eagerness to learn and build a career in hotel reservations and revenue management.
  
• Previous industrial attachment or internship experience in a hotel is an added advantage.
  

Responsibilities

• Assist in processing and managing room reservations.
  
• Respond to reservation inquiries via phone, email, and online booking platforms.
  
• Support revenue management activities, including rate updates and inventory control.
  
• Maintain accurate reservation records and guest profiles.
  
• Monitor booking trends and prepare basic reports.
  
• Liaise with the Front Office, Sales, and other departments to ensure seamless guest experiences.
  

• Perform any other duties assigned by the Reservations & Revenue Manager.