Britam
Business Operations Officer
Nairobi
• Kenya
Closed for applications
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Britam
Business Operations Assistant
Nairobi
• Kenya
Closed for applications
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BritamProfession (Banking, microfinance, insurance, Entry and Basic-level)
Industry (Business, strategic management, Entry and Basic-level)
Seniority (Business, strategic management, Banking, microfinance, insurance)
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Britam
Banking + 2 more
Description
Knowledge, experience and qualifications required:
- Bachelor’s degree in finance, Accounting, Economics, Business Administration, or a related field.
- Minimum of 1–2 years’ experience in banking, asset management, financial operations, or a similar environment.
- Professional certification (CIS, CFA, CPA or progress towards the same) will be an added advantage.
- Strong analytical and numerical skills with high attention to detail.
- Good understanding of investment products, operational processes, and industry regulations.
Responsibilities
- Process client transactions including subscriptions, redemptions, switches, and transfers in line with internal policies and SLA timelines.
- Perform daily reconciliations of client cash and units, ensuring timely exception resolution.
- Maintain updated and accurate client data across operational systems.
- Monitor and manage suspense accounts, ensuring timely allocation and ageing controls.
- Prepare operational reports for internal stakeholders and regulatory requirements.
Liaise with custodians, banks, fund management, finance, and client-facing teams to resolve operational
queries.
- Identify operational risks and contribute to process and automation improvements.
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