Minimum Qualifications:

• Degree in business relevant field
  

Minimum Experience:

• Sales experience in Banking, Sacco, microfinance or any other type of financial institution
  

Knowledge, Skills & Abilities:

• Sales skills
  
• Banking process & procedures
  
• Code Ethics
  
• Basic computer literacy
  
• Time management
  
• Attention to detail
  

• Develop and Implement sales strategies to achieve sales targets.
  
• Identify, onboard and maintain new/existing client relationships.
  
• Prepare and deliver sales presentations and proposals to prospective clients.
  
• Collaborate with other departments within the bank to ensure customer satisfaction.
  
• Adhere to all company policies, procedures, and business code of ethics.
  
• Drive uptake of various SME solutions including but not limited to transactional, lending, investments, insurance and trade solutions.
  
• Obtain and share client product satisfaction with business.
  
• Pre- profiling of new customers to obtain feedback on their product uptake experience.
  
• Ownership to resolve any problems/complaints obtained from customers contacted.
  
• Life stage probing of customers into potential future needs, positioning of the bank product offering and logging any leads as expected.
  
• Compile common service breakdown points aimed at process improvement.
  
• Responsible for the adoption of Compliance, Anti-Money Laundering and Sanctions related requirements contained in bank policies, procedures and processes and subsequently, where necessary, escalating to the line manager/ Supervisor.