Qualifications and Experience

• Experience selling BPO, outsourcing, or complex services to large enterprise organizations
  
• Demonstrated ability to navigate complex organizations with multiple stakeholders
  
• Proven track record of expanding large strategic accounts
  

Strategic Account Expansion

• Develop and execute a comprehensive account strategy to expand Hugo’s presence within a major technology organization
  
• Build relationships with stakeholders across multiple teams, business units, and operational groups
  
• Identify whitespace opportunities where Hugo’s services can create measurable operational value
  
• Revenue Growth
  
• Generate and close new opportunities across Hugo’s full portfolio of BPO services
  
• Lead discovery conversations to understand operational challenges and outsourcing needs
  
• Design tailored service solutions aligned with client goals and internal priorities
  
• Enterprise Relationship Development
  
• Build trusted relationships with senior stakeholders and decision makers
  
• Develop a deep understanding of internal structures, budgets, and operational priorities
  
• Position Hugo as a strategic partner capable of supporting multiple operational functions
  

Internal Collaboration

• Partner closely with Hugo’s delivery, operations, and executive teams to design solutions
  
• Coordinate cross functional resources to pursue and close strategic opportunities
  
• Maintain strong CRM discipline and account visibility