- Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or a

General Work Experience

- At least 5 years of relevant experience in ICT support, network administration, or systems

management.

- Previous working experience in African Union working environment and higher educational

institution will have an added advantage

- Experience working in an organization providing IT support services.

- Demonstrated experience in handling ICT equipment and systems in a professional environment.

Specific work Experience

- Experience in installation, configuration, and maintenance of computer hardware and software.

- Experience in network administration, including LAN/WAN setup, routers, switches, and internet

connectivity management.

- Proven experience in troubleshooting system, network, and hardware issues.

- Experience in data backup, recovery procedures, and cyber security practices.

- Experience in managing user accounts, email systems, and access control.

- Experience in maintaining ICT inventory and preparing technical reports.

- Provide technical support to staff and users on hardware, software, and network-related issues.

- Install, configure, and maintain computers, printers, servers, and other ICT equipment.

announcements and electronic library management

- Design and implement an online Anti Plagiarism system

- Perform any other duties as assigned by the Director