Information technology, software development, data Jobs in Kenya

3 jobs found

Fireside Group Ltd

ISP Technician- Mombasa

Mombasa Kenya
Fireside Group Ltd

OSP Technicia- Mombasa

Mombasa Kenya

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Fireside Group Ltd

OSP Technicia- Nairobi

Nairobi Kenya
Fireside Group Ltd

Engineering + 1 more

ISP Technician- Mombasa

Job details

Contract Type

Description

Qualifications

  • Minimun Certificate in Fiber optics or related field. Atleast 1+ years of experience in a similar role. Basic understanding of fiber network concepts. Proficiency in fiber handling & maintenance.
  • Strong problem-solving skills and technical expertise.


All qualified and interested candidates should send their CVs and Application Letters to the Email provided.


Responsibilities
  • Installing and terminating fiber optic cables and other network equipment.
  • Resolving Loss of Service and Connections within SLA.
  • Ensure tickets are updated timely and closed with clears once resolved.
  • Observing Health & Safety guidelines and ensuring quality assurance throughout the implementation and maintenance period.
  • Educating clients on basic troubleshooting processes and answering fiber optic related questions from customers. Individuals will work as a team with other technicians and NOC personnel and report to field supervisors.
  • Fiber link faulting and faults resolutions within the Service Level Agreement (SLA).
  • Splicing fiber optics at various fiber distribution hubs, troubleshooting and testing fiber links with a light source, optical power meters and an OTDR.
  • Providing timely updates on fiber faults to the NOC personnel and ensuring excellent customer service to the client.
  • Any other duty that may be assigned from time to time.


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