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Solution Advisor Manager-Emerging Africa
Nairobi
• Kenya
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Fortinet, Influx. Inc, SAP, Smart Applications International Ltd, Software DynamicsProfession (Computers, software development and services)
Industry (Information technology, software development, data)
Seniority (Information technology, software development, data, Computers, software development and services)
© Fuzu Ltd

Computers + 1 more
Description
Required: minimum requirements include:
- 4+ years building and shipping software, with meaningful hands-on experience building AI-powered products or systems
- Fluency in Python and TypeScript
- Demonstrated experience designing and building agentic AI systems: multi-step task execution, tool use, memory, planning, and error recovery
- Strong context engineering instincts: you think about the full information architecture a model needs to be useful, not just how to phrase a prompt
- A systematic approach to evals: you design for measurability, not just intuition, and you know how to tell whether an AI feature is actually working
- Familiarity with the broader AI ecosystem: open-source tooling alongside commercial APIs and nonprofit access programmes from leading labs
- Strong system design instincts around AI: you think about latency, fallbacks, cost, and reliability, not just model quality
- Sound judgement on responsible AI: bias, fairness, transparency, and the limits of what a model should be asked to do
- The ability to communicate clearly across the room: to an engineer debugging a pipeline and to a journalist or funder asking what it all means
- Fluency in English
- A degree in Computer Science, Engineering, or a related field — or equivalent experience you can point to through your work and portfolio
Preferred: candidates who are able to demonstrate the following will have an advantage:
- Experience deploying open-source LLMs in production environments
- Existing relationships or experience working with AI lab programmes: Anthropic for Startups/Nonprofits, OpenAI for Nonprofits, Google.org AI access, or similar
- Familiarity with vector databases, embedding models, and knowledge graph approaches
- Experience with multimodal AI systems
- Background in containerisation and cloud infrastructure (Docker, Kubernetes, cloud-hosted model deployment)
- Experience in civic technology, investigative journalism, international development, or human rights contexts
- Experience with multilingual NLP, particularly for low-resource or African languages
- Fluency in French, Arabic, KiSwahili, or another major African language
- Experience working across international, cross-cultural technical teams
Language and Location Requirements:
- Location: Fully remote — open to candidates anywhere in the world, with a preference for those based in Africa
- Languages: English required; French, Arabic, KiSwahili, or any other major African language is a significant advantage
Responsibilities
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Navigate the AI model landscape
- Make and maintain principled decisions about when to use open-source models, when to leverage frontier models through nonprofit partnerships, and how to architect systems that avoid lock-in either way
- Cultivate relationships with leading AI labs such as Anthropic, OpenAI,and others, staying close to how their technology, access programmes, and priorities are evolving
- Monitor the broader ecosystem continuously, and bring the right capabilities to CfA’s work before partners and peers fall behind
- Make and maintain principled decisions about when to use open-source models, when to leverage frontier models through nonprofit partnerships, and how to architect systems that avoid lock-in either way
-
Engineer context, not just prompts
- Design the full context that makes models useful: system instructions, retrieval strategies, memory architecture, tool outputs, conversation state, and structured reasoning chains; not just individual prompts
- Build and maintain context engineering frameworks, agent templates, and workflow orchestration tools that the wider team and partner organisations can use without deep AI expertise
- Create domain-specific AI assistants grounded in curated, high-quality knowledge bases, making specialist knowledge accessible and actionable at scale
- Design the full context that makes models useful: system instructions, retrieval strategies, memory architecture, tool outputs, conversation state, and structured reasoning chains; not just individual prompts
-
Design and run evals
- Build evaluation frameworks that give the team genuine confidence that AI systems are working as intended, not just anecdotally, but measurably
- Treat evals as a first-class engineering discipline: defining what good looks like before building, not after
- Identify failure modes proactively, particularly in African linguistic and cultural contexts where standard benchmarks often fall short
- Build evaluation frameworks that give the team genuine confidence that AI systems are working as intended, not just anecdotally, but measurably
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Build agent systems that do real work
- Design and develop AI agents capable of planning, executing multi-step tasks, using external tools and APIs, handling errors gracefully, and operating with appropriate degrees of autonomy
- Move the team beyond single-turn interactions toward systems that can reason, retrieve, act, and self-correct across longer workflows
- Apply agentic thinking to how the team itself works; using AI-assisted development, automated pipelines, and agent tooling to move faster and build better across the portfolio
- Design and develop AI agents capable of planning, executing multi-step tasks, using external tools and APIs, handling errors gracefully, and operating with appropriate degrees of autonomy
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Build and ship AI-powered products
- Design and develop AI features across CfA’s platforms, from RAG systems and agentic pipelines to tool integrations and multimodal applications
- Collaborate with product managers and designers from the start of a feature, not the end to turn user needs into sound technical decisions and technical possibilities into experiences people can actually use
- Own the full cycle from prototype to production, including the unglamorous parts: versioning, output testing, edge case handling, and knowing when to ship and when to go back
- Design and develop AI features across CfA’s platforms, from RAG systems and agentic pipelines to tool integrations and multimodal applications
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Drive responsible AI practice
- Embed bias detection, ethical review, and human rights considerations into how CfA builds and deploys AI; particularly in African linguistic, political, and social contexts
- Develop clear documentation and governance protocols that ensure accountability and auditability across the portfolio
- Represent CfA’s AI thinking externally: in publications, partnerships, conferences, and peer networks
- Embed bias detection, ethical review, and human rights considerations into how CfA builds and deploys AI; particularly in African linguistic, political, and social contexts
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Build capability across the organisation and beyond
- Grow CfA’s internal AI literacy across technical and non-technical colleagues
- Support partner organisations such newsrooms, civil society groups, and researchers, through direct technical guidance and capacity building
- Stay closely connected to the global applied AI community, bringing relevant advances back into CfA’s work
- Grow CfA’s internal AI literacy across technical and non-technical colleagues
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