Senior-level Consulting, business support, auditing Jobs in Kenya

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Kenya National Chamber of Commerce and Industry (KNCCI)

Head of Membership Growth and Services

Nairobi Kenya

Head of Membership Growth and Services

Job details

Contract Type

Description
To provide strategic leadership and operational oversight for KNCCI’s membership growth and
services agenda by driving recruitment, retention, engagement, member experience, networking
platforms, stakeholder relationships and revenue growth in line with the Chamber’s strategic
objectives


Minimum Qualifications and Experience
• Bachelor’s degree in Business Administration, Commerce, Marketing, Communications,

Economics, Public Relations, Social Sciences or a related field from a recognized institution; a

Master’s degree is an added advantage.

• At least eight (8) years’ relevant experience in membership management, business

development, stakeholder engagement, customer/member experience, marketing, private sector

development or related fields, with at least three (3) years in a management or senior

coordination role.

• Demonstrated experience in membership recruitment and retention, revenue generation,

stakeholder management, events coordination and relationship management.

• Strong understanding of Kenya’s private sector, business associations, member service models

and business development ecosystems.

• Strong report writing, data analysis, communication, networking, team leadership and

customer-service skills.


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