
Get personalised job alerts directly to your inbox!
Hugo
Product Manager, CX Solutions
Nairobi
• Kenya
Top cities with open vacancies
Jobs in NairobiCompanies hiring now
HugoProfession (Consulting, business support, auditing)
Industry
Agriculture, fishing, forestry,Banking, microfinance, insurance,Beauty, cosmetics,Computers, software development and services,Consulting, business support, auditing,Education, academic,Electronics,Energy, utilities, environment,Engineering, architecture,Entertainment, events,Finance & FinTech,Financial Services,Health care, medical,Housekeeping, maintenance,Human resources, talent development, recruiting,Manufacturing,Marketing, advertising,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Consulting, business support, auditing)
© Fuzu Ltd
Hugo
Consulting + 2 more
Description
Qualifications & Experience:
- 4–8 years experience in product management, IT Project Management, strategy, operations, or related roles.
- Strong understanding of modern product practices (discovery, experimentation, iterative delivery).
- Proven ability to work across technical and non-technical teams.
- Comfortable operating in ambiguous, fast-changing environments.
- Strong problem-solving, communication, and stakeholder management skills.
- Experience launching new products or services (0→1 or scaling).
Responsibilities
- Lead product discovery efforts, including client interviews, internal workshops, and market research to identify new product opportunities.
- Translate operational pain points into clear product concepts and solution proposals.
- Define and manage product roadmaps, balancing quick experiments with longer-term bets.
- Run rapid pilots and MVPs to test new ideas with real clients before scaling.
- Work with internal and external engineering teams to define requirements and guide delivery.
- Partner with sales and CX leadership to support product positioning, pitches, and pilots.
- Help turn experimental solutions into repeatable offerings.
- Track product performance and impact (adoption, revenue, cost savings, client satisfaction).
- Drive cross-functional execution across operations, engineering, analytics, and commercial teams.
- Influence senior stakeholders through structured thinking, data, and clear communication
- Document learnings and build repeatable playbooks for new product launches.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.