Experience Qualifications

• General office work experience preferred.
  
• Prior employment in a cleaning company/hospitality is preferred
  

Education & Certifications

• Secondary School Certificate is required.
  

Abilities

• Manage large and diverse workload under pressure with competing priorities.
  
• Maintain the integrity of official records.
  
• Analyse and solve complex problems and make sound decisions.
  
• Work with minimal supervision
  
• Maintain a high-performance standard with attention to details.
  
• Work independently and contribute to overall operations of RSC Africa;
  
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP)
  

Important Requirements

• Strong English communication skills, both written and oral.
  
• Ability to work in a multi-cultural environment required.
  
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice a s a CWS employee required.
  
• Remain alert and responsive to any child safeguarding and PSEAH (Prevention of Sexual, Exploitation, Abuse and Harassment) risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding PSEAH practices, understand the child safeguarding and PSEAH Policies and procedures, and conduct yourself in a manner consistent with the Child Safeguarding and PSEAH Policies.
  

Administration (80%)

• Thoroughly cleans the offices, kitchens and walkways as assigned.
  
• Observes the office environment, ensures that the fire exits are always kept clear and promptly reports any potentially hazardous situations such as slippery floors, loose electric wires or sockets.
  
• Ensures that all the office windows and grills are closed and securely locked at the end of every business day.
  
• Ensures that all photocopiers and printers have been checked for documents and switched off at the end of every business day. Any document found should be turned over to the management staff locking up on any day.
  
• Ensures that non-essential equipment is switched off and only the minimum equipment required is switched on.
  
• Undertakes tasks such as minor repairs and window cleaning in coordination with the Senior Property Officer
  
• Monitors stock levels of supplies needed for beverage set up, cleaning, maintenance and submits timely requisitions for additional supplies.
  
• Ensures that all the bathrooms are well stocked with hand towels.
  
• Monitors and replenishes cleaning supplies.
  
• Assists in general office duties as assigned e.g. photocopying, shredding, packing, and moving of files.
  
• Ensures that the indoor and outdoor plants are watered and cleaned.
  
• Does routine daily purchases e.g. sugar, milk and prepares tea/coffee for visitors if required
  
• Ensures the meeting rooms are set up as required
  

Record and Data Management (15%)

• Maintains accurate records of requests done and supplies received.
  
• Records and reports any equipment that sounds or appears broken or in need of repair, including door and window locks that need lubrication, tightening or replacement, leaky water taps etc.
  

Additional roles and responsibilities (5%)

• Performs other duties, which are developed and assigned to improve the operations of the CWS/RSC Africa.