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Customer support, client care Jobs in Kenya

6 jobs found

Oasis Outsourcing

Customer Service Representative (SMV)

Nairobi

• Kenya

Oasis Outsourcing

Call Center Associate

Nairobi

• Kenya

Oasis Outsourcing

Team Leader – Call Center

Nairobi

• Kenya

Teleperformance

Sales Trainer

Nairobi

• Kenya

Oasis Outsourcing

Spanish‑Speaking Customer Support Representatives

Nairobi

• Kenya

Oasis Outsourcing

Healthcare scheduler

Nairobi

• Kenya

Teleperformance

Quality Assurance Analyst I | Teleperformance

Nairobi

• Kenya

Closed for applications
Teleperformance

Customer Service Supervisor | Teleperformance

Nairobi

• Kenya

Closed for applications
Teleperformance

Operations Manager | Teleperformance

Nairobi

• Kenya

Closed for applications

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Teleperformance

Customer Service Supervisor | Teleperformance

Nairobi

• Kenya

Closed for applications

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Jobs in Nairobi

Country / Region

AfricaNigeriaUganda

Seniority (Customer support, client care, Outsourcing, leasing)

Entry and Basic-level,Mid-level,

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Oasis Outsourcing

Outsourcing + 1 more

Customer Service Representative (SMV)

Nairobi • Kenya
Job details

Contract Type

Description

Monday- Sunday, 2 days OFF, 6:00 AM – 7:00 PM PST, 4PM -5AM KEN, 40 hours per week

3 weeks de training, 1 week nesting

What We’re Looking For

    • 1+ year of customer service experience (retail, call center, or hospitality preferred)

    • ENGLISH ADVANCED (C1)

    • A problem‑solving mindset with the ability to adapt quickly

    • High levels of integrity, accountability, and reliability

    • Comfort working in a fast‑paced, goal‑oriented environment

    • Tech‑savvy, able to navigate multiple systems while multitasking efficiently







Responsibilities
-First point of contact via phone; listen and resolve inquiries with empathy.
-Handle escalations and ensure smooth resolutions.
-Troubleshoot issues, approve adjustments/returns, and follow up for satisfaction.
-Deliver honest, ethical, and confidential support.
-Stay updated on products, policies, and procedures.
-Collaborate with teammates, join trainings, and provide feedback to improve service.


Tags
Customer support, client careOutsourcing, leasingEntry and Basic-levelKenya

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