Education & Qualifications

• Higher diploma in Human Resource Management, Business, Psychology, or a related field.
  

Experience

• 2–4 years of hands-on recruitment experience, with meaningful exposure to high-volume or clinical/healthcare hiring environments strongly preferred.
  
• Demonstrable experience managing recruitment end-to-end, from sourcing through to offer and pre-boarding handover.
  
• Experience conducting structured interviews and applying competency-based evaluation frameworks.
  
• Familiarity with ATS platforms and a track record of maintaining accurate recruitment records and data.
  

Skills & Personal Attributes

• Strong organisational skills and the ability to manage multiple open roles simultaneously without losing rigour or attention to detail.
  
• Confident communicator — able to engage professionally with candidates, hiring managers, and other stakeholders across different levels.
  
• Sound judgement in screening and assessing candidates against both competency and culture-fit criteria.
  
• Committed to process standards — follows SOPs consistently and holds themselves accountable to agreed timelines and quality gates.
  
• Data-conscious — tracks what matters, updates records in real time, and uses metrics to flag risks and drive improvements.
  
• Embodies the Penda Way: passionate, trustworthy, responsible, and genuinely invested in getting the right people into the organisation
  

Recruitment Execution

• Manages end-to-end recruitment for assigned roles, from role activation through to offer, in line with Penda’s Hiring System standards and agreed SLAs.
  
• Coordinates each stage of the hiring process, including job posting, shortlisting, assessment scheduling, interview panel logistics, and candidate communication.
  
• Conducts structured screening interviews and supports panel interviews to assess candidates against defined competency and culture-fit criteria.
  
• Ensures consistent, respectful, and timely communication with all candidates at every touchpoint in the process.
  
• Partners with hiring managers and HRBPs to align on role requirements, candidate progress, and hiring decisions.
  

Process Adherence & Quality

• Follows and applies Penda’s recruitment SOPs at every stage, flagging deviations and escalating process risks to the Talent Acquisition Manager.
  
• Confirms that all JDs meet the quality gate standard before a role is activated for recruitment.
  
• Applies defined assessment tools and evaluation criteria consistently across all roles to support fair and objective hiring.
  
• Tracks and updates candidate records in the ATS accurately throughout the recruitment cycle, maintaining data integrity at all times.
  
• Supports pre-boarding handover to the HRBP team, ensuring documentation is complete and the transition is clean and timely.
  

Pipeline & Talent Attraction

• Maintains active talent pipelines, particularly for high-volume and recurring clinical roles, ensuring Penda is never starting from zero on a critical hire.
  
• Executes sourcing strategies designed by the Talent Acquisition Manager, using job boards, professional networks, referrals, and community channels to attract qualified candidates.
  
• Participates in proactive outreach to potential candidates for hard-to-fill roles.
  
• Monitors pipeline health by role and flags early warning signs of sourcing challenges to the Talent Acquisition Manager.
  

Stakeholder & Hiring Manager Support

• Serves as the day-to-day point of contact for hiring managers on all active roles, keeping them informed on candidate progress, next steps, and timeline expectations.
  
• Coaches hiring managers on interview standards, evaluation criteria, and process expectations ahead of each panel.
  
• Tracks key recruitment metrics for assigned roles and ensures visibility through internal reporting channels.
  
• Proactively identifies process gaps or recurring friction points raised by hiring managers and escalates recommendations to the Talent Acquisition Manager.
  

Culture & Collaboration

• Role models the Penda Way by bringing integrity, care, and accountability into every candidate and stakeholder interaction.
  
• Acts as a credible ambassador for Penda during the recruitment process, ensuring every candidate leaves with a positive impression of the organisation.
  
• Contributes to a TA team culture of high standards, continuous learning, and shared accountability for hiring outcomes.