Published

Profession

Industry

Legal Jobs in Mid-level

10

jobs

Kenya National Commission on Human Rights

CLOSED

Senior Complaints And Investigations Officer

Nairobi, Kenya

Kenya Deposit Insurance Corporation

CLOSED

Legal Assistant

Nairobi, Kenya

Kenya Marine and Fisheries Research Institute

CLOSED

Principal Legal Officer

Nairobi, Kenya

Kenya Marine and Fisheries Research Institute

CLOSED

Senior Legal Assistant

Nairobi, Kenya

United Nations

CLOSED

Human Rights Officer

Nairobi, Kenya

Get personalised job alerts directly to your inbox!

Gap Recruitment

CLOSED

Senior Consular Affairs Officer

Nairobi, Kenya

CLOSED FOR APPLICATIONS

Senior Complaints And Investigations Officer

Closing: Apr 25, 2024

This position has expired

Published: Apr 15, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Sign up to view job details.

Skills, Experience and Minimum Qualifications

  • Bachelor’s degree in law from a recognized university
  • Post graduate Diploma in law (from Kenya school of law)
  • Advocate of the Kenya High Court
  • 3 years of service in a comparable position from a reputable organization
  • Communication skills
  • Leadership and supervisory skills
  • Good understanding of Alternative Dispute Resolution methods
  • Analytical skills for complaints handling/processing skills
  • Interpersonal skills
  • Organizational skills
  • Ability to work under pressure
  • Ability to lead and manage teams
  • Problem solving skills
  • Computer literacy
  • Meet the requirements of Chapter Six of the Constitution of Kenya


Responsibilities

Skills, Experience and Minimum Qualifications

  • Bachelor’s degree in law from a recognized university
  • Post graduate Diploma in law (from Kenya school of law)
  • Advocate of the Kenya High Court
  • 3 years of service in a comparable position from a reputable organization
  • Communication skills
  • Leadership and supervisory skills
  • Good understanding of Alternative Dispute Resolution methods
  • Analytical skills for complaints handling/processing skills
  • Interpersonal skills
  • Organizational skills
  • Ability to work under pressure
  • Ability to lead and manage teams
  • Problem solving skills
  • Computer literacy
  • Meet the requirements of Chapter Six of the Constitution of Kenya


  • Implements complaints processing systems for efficient and effective management of human rights complaints.
  • Reviews research and preliminary investigations’ reports on alleged human rights violations and assesses if the complaint warrants further investigations.
  • Undertakes investigations (including Rapid Response Missions and other investigations) of human rights violations, under the guidance of head of investigations, towards prompt resolution of human rights complaints.
  • Reviews the received complaints and refers those outside the mandate of the Commission to appropriate agencies for resolution and promotion of Commission’s complaints referral mechanisms.
  • Creates public awareness of human rights complaints processing towards enhancing access to Commission’s complaints processing service by members of the public.
  • Assists in preparation of directorate reports on conducted investigations and the remedial actions taken by the commission towards resolution of the complaints.
  • Supports in the preparation of periodic reports and work planning of the directorate.


Applications submitted via Fuzu have 32% higher chance of getting shortlisted.