Job description: We are seeking a proactive and organized Records Clerk to join our team. This role primarily focuses on managing records, handling client communication, and ensuring smooth administrative processes. As the position evolves, there may be opportunities to interact more directly with clients, making strong communication and customer service skills valuable.

Skills and qualifications - Hard and soft skills: Skills and Qualifications: 1-2 years of experience working in a law firm. Strong organizational skills with an eye for detail. Proactive and able to work independently. Excellent verbal and written communication skills. Friendly and professional demeanor, with the ability to build rapport. Experience with Litify is a plus. Customer service experience is a plus.

Responsabilities: Key Responsibilities: • Retrieve and organize records efficiently. • Call clients to confirm balances and gather information. • Manage and process medical records. • Accurately label and file documents. • Assist with general administrative tasks as required. • Potential future involvement in direct client communication