Education

• Bachelor’s degree in human resource management, Business Administration, Psychology, or a related field.
  
• CHRP qualification or progress towards CHRP certification will be an added advantage.
  
• Active membership with the Institute of Human Resource Management (IHRM)
  

Experience

• 2–4 years' experience in Human Resources, HR Operations, HR Administration, or a similar role.
  
• Experience supporting recruitment, employee lifecycle management, HR reporting, and employee engagement activities.
  
• Experience using HRIS platforms (Workday experience will be an added advantage).
  
• Previous experience within a marketing, advertising, media, communications, professional services, or agency environment will be an added advantage
  
• Experience coordinating multiple HR priorities and supporting stakeholders across different business functions.
  

Skills & Competencies

• Strong HR administration and coordination skills.
  
• Excellent planning and organizational ability.
  
• Strong attention to detail and accuracy.
  
• Effective written and verbal communication skills.
  
• Ability to handle confidential information with discretion.
  
• Strong stakeholder management and customer service orientation.
  
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
  
• Ability to manage multiple priorities in a fast-paced environment.
  

Talent & Recruitment Coordination

• Coordinate recruitment activities, including interview scheduling, candidate communication, and offer administration.
  
• Maintain talent pipelines and candidate databases for frequently recruited roles.
  
• Support workforce planning activities through talent tracking and reporting.
  
• Coordinate onboarding activities to ensure a seamless new joiner experience.
  

Employee Lifecycle Administration

• Maintain accurate employee records and personnel files.
  
• Coordinate probation reviews, employee confirmations, promotions, transfers, and exits.
  
• Prepare employment letters and HR documentation as required.
  
• Support employee offboarding and clearance processes.
  

Employee Relations Support

• Coordinate employee relations processes, including disciplinary, grievance, and performance management documentation.
  
• Maintain employee relations trackers and records.
  
• Support investigations and case administration under the guidance of the HR Manager.
  
• Escalate employee concerns and risks appropriately.
  

Learning & Development Coordination

• Coordinate learning and development initiatives, training schedules, and participant communications.
  
• Maintain training records and learning dashboards.
  
• Support internship, graduate, and talent development programmes.
  
• Track completion of mandatory learning requirements.
  

Employee Engagement & Culture

• Coordinate employee engagement, wellness, and culture initiatives.
  
• Support the implementation of engagement action plans and employee feedback initiatives.
  
• Coordinate recognition programmes and employee events.
  
• Support the administration of employee surveys and action tracking.
  

HR Compliance & Governance

• Ensure employee documentation is maintained in line with company policies and statutory requirements.
  
• Support HR audits and compliance reviews.
  
• Assist with payroll inputs and employee data validation.
  
• Monitor HR process compliance and escalate risks where required.
  

HR Reporting & Systems Administration

• Maintain HR dashboards, trackers, and monthly reports.
  
• Ensure accuracy of employee data within Workday and other HR systems.
  
• Prepare regular people metrics, including headcount, attrition, recruitment, training, and engagement reports.
  
• Support HR analytics and reporting requirements for leadership teams.