• High school diploma or equivalent, with at least 2 years of administrative or business experience.
  

• Basic office, computer, and organizational skills.
  

• Excellent interpersonal and phone communication skills.
  
• Knowledge of common medical terminology.
  
• Scheduling experience.
  

• Ability to read, write, and communicate in English as required by the role.
  

• High school diploma or equivalent, with at least 2 years of administrative or business experience.
  

• Basic office, computer, and organizational skills.
  
• Excellent interpersonal and phone communication skills.
  
• Knowledge of common medical terminology.
  
• Scheduling experience.
  

• Ability to read, write, and communicate in English as required by the role.
  

Responsibilities:

• Maintain constant communication with associates and clients to evaluate service quality.
  
• Serve as a liaison between caregivers and the Office Manager.
  
• Receive referrals and address concerns related to company services.
  
• Support sales, marketing, and public relations efforts as needed.
  
• Represent the vision, mission, and core values of Right at Home.
  
• Schedule and coordinate caregivers’ daily activities.
  
• Perform payroll-related tasks: verify timesheets, update phone system records, and perform data entry.
  
• Maintain accurate documentation in ClearCare, ensuring complete and up-to-date files for all caregivers.
  
• Perform on-call duties (after-hours coordination) as required.
  
• Interview, assess, and test candidates, ensuring a positive candidate experience.
  
• Support recruitment, hiring, onboarding, training, disciplinary actions, etc.
  
• Perform general office functions and administrative tasks.
  
• Carry out other duties assigned by the Operations Manager.* Answer phone calls in a professional, friendly, and timely manner.
  
• Maintain constant communication with associates and clients to evaluate service quality.
  
• Serve as a liaison between caregivers and the Office Manager.
  
• Receive referrals and address concerns related to company services.
  
• Support sales, marketing, and public relations efforts as needed.
  
• Schedule and coordinate caregivers’ daily activities.
  
• Perform payroll-related tasks: verify timesheets, update phone system records, and perform data entry.
  
• Maintain accurate documentation in ClearCare, ensuring complete and up-to-date files for all caregivers.
  
• Perform on-call duties (after-hours coordination) as required.
  
• Interview, assess, and test candidates, ensuring a positive candidate experience.
  
• Support recruitment, hiring, onboarding, training, disciplinary actions, etc.
  
• Perform general office functions and administrative tasks.