NTT Limited
Client Project Manager
Nairobi
• Kenya
Closed for applications

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NTT Limited
Project Manager
Nairobi
• Kenya
Closed for applications
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NTT LimitedProfession (Computers, software development and services)
Industry (Project, program management)
Seniority (Project, program management, Computers, software development and services)
© Fuzu Ltd
NTT Limited
Computers + 1 more
Description
Knowledge and Attributes:
- Relevant Project Management skills, including the ability to plan, organize, and execute projects from initiation to completion.
- Ability to establish strong relationships with internal stakeholders and external clients.
- Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
- Good written and verbal communication skills.
- Ability to manage urgent tasks simultaneously.
- Some business acumen and commercial skills.
- Passionate, strong initiative, self-driven with a commitment to succeed.
- Some influencing ability whilst taking a collaborative approach.
- Decisive with good attention to detail ability.
- Ability to promote project services to both internal stakeholders and external clients.
- Competent in project change management.
- Familiarity of the industry, domain, or technology related to the client's project.
- Relevant problem-solving and analytical skills to identify and address issues that may arise during project implementation.
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent in business and / or project management or related field.
- Relevant Project Management Certifications preferably PMP is a must
- ITIL certification is beneficial.
Required experience:
- Minimum Two years' experience in Project Management preferably in the IT industry.
- Background in delivering IT services, Managing IT projects, and Understanding the IT service lifecycle
- Experience in managing client relationships, understanding client needs, and ensuring client satisfaction.
Responsibilities
- Interfaces with all project stakeholders to take projects from original concept through to final implementation.
- Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction.
- Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
- Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved.
- Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance.
- Implement and ensure adherence to methodology and processes as adopted in the management and execution of projects and ensure that projects are executed in accordance with a common framework within the Company.
- Identify project risks and/or issues and implement necessary action plans to manage them and avoid potential delays and scope creep.
- Follow up the delivered products and solutions on an agreed regular basis with the customer to keep informed about the life cycle evolvement of the implemented customer solution.
- Foster collaboration, accountability and performance with the project team
- Conduct project evaluations and post implementation reviews to identify lessons learned and areas of improvement
- Coordinate cross-functional teams to ensure alignment on project objectives and deliverables
- Performs any other related task as required.
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