Qualifications:

• Diploma or degree in Hospitality Management or a related field (preferred).
  
• At least 3-5 years of supervisory experience in a restaurant, café, or hotel environment.
  
• Strong leadership skills with the ability to motivate and develop a diverse team.
  
• Excellent communication and problem-solving abilities.
  
• Familiarity with POS/ERP systems (e.g., Micros) is a plus.
  
• Flexibility to work shifts, including weekends and holidays.
  

• Lead and mentor a team of service staff, ensuring top-notch training, scheduling, and performance management.
  
• Oversee daily restaurant operations, maintaining seamless service and upholding Artcaffé’s high standards.
  
• Foster a warm, welcoming atmosphere by engaging with guests and resolving concerns professionally.
  
• Collaborate with the kitchen and management teams to ensure smooth coordination and exceptional dining experiences.
  
• Assist in inventory management, stock control, and procurement to optimize efficiency.
  
• Ensure strict compliance with health, safety, and hygiene regulations.
  
• Support the Restaurant Manager in implementing strategies to drive sales and enhance guest satisfaction.