Mediacrest Training College
Call Center & Customer Support Trainer
Nairobi • Kenya
Closed for applications
Calltronix Kenya Limited
Learning & Development Trainer
Nairobi • Kenya
Closed for applications
Mediacrest Training College
Social Media Marketing Trainer
Nairobi • Kenya
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Mediacrest Training College
Digital Marketing Trainer
Nairobi • Kenya
Closed for applications
Mediacrest Training College
Business Intelligence (BI) Trainer
Nairobi • Kenya
Closed for applications
Mediacrest Training College
Career & Professional Foundations Trainer
Nairobi • Kenya
Closed for applications
Mediacrest Training College
Accounting Software Trainer
Nairobi • Kenya
Closed for applications
Mediacrest Training College
Public Speaking & Personal Branding Trainer
Nairobi • Kenya
Closed for applications
Mediacrest Training College
Data Science Trainer
Nairobi • Kenya
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Mediacrest Training College
Software Engineering Trainer
Nairobi • Kenya
Closed for applications
Companies hiring now
Kaimosi Friends University College, KCA University, Kenyatta University, Nairobi International School, Tom Mboya University CollegeProfession
Accounting, finance, banking, insurance,Administrative, clerical,Agriculture, fishing, forestry, wildlife,Business, strategic management,Construction,Customer support, client care,Design, arts,Electrical engineering,Energy, power,Engineering, architecture,Food, nutrition,General management, leadership,Government, community development, public services,Human resources,Information technology, software development, data,Legal,Manufacturing, operations, quality,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Research, academy,Restaurant, hospitality, travel,Sales, marketing, promotion,Security,Skilled, manual labor,Sports, beauty, wellbeing,Teaching, training,Telecommunications,Transportation, logistics, driving,
Industry (Teaching, training)
Seniority (Teaching, training)
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Mediacrest Training College
Education + 1 more
Description
Qualifications:
- Diploma/degree in Communications, Business, Public Relations, or a related field.
- 3+ years of experience in customer support, call center operations, or quality assurance.
- Expert knowledge of customer service principles, techniques, and KPIs.
- In-depth understanding of CRM software, ticketing systems, and telephony systems.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong soft skills and ability to manage difficult conversations.
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