Qualifications

• Bachelors degree in Hospitality, or related field
  
• Proven experience in Learning & Development, preferably within the hospitality industry.
  
• Train the Trainer certification
  
• Strong understanding of adult learning principles and instructional design methods.
  
• Excellent presentation, communication, and interpersonal skills.
  
• Adaptability: A flexible and adaptable approach to work, as preopening hotels can be dynamic environments with changing priorities.
  
• Organization: Strong organizational skills to manage multiple training programs, deadlines, and resources effectively.
  
• Problem-solving: A creative problem-solving mindset to address unique challenges that may arise during the preopening phase.
  
• Open to local candidates.
  

• Collaborate with department heads to identify training needs and design customized learning solutions.
  
• Employee Induction: Conduct orientation sessions for new employees to introduce them to the brand, and organizational culture. Familiarize them with the hotel's history, brand positioning, and the importance of their roles in achieving the hotel's success. These sessions should encompass tour of the hotel, brand standards, safety procedures, and SOP trainings.
  
• Creation of training materials, presentations, and e-learning modules.
  
• Tracking all e-learning modules from Accor Academy, ensuring strict compliance before set deadlines
  
• Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs.
  
• Manage internship programs and work closely with the learning institutions.
  
• Coordinate and schedule training sessions, workshops, and seminars.
  
• Monitor training effectiveness and provide recommendations for improvement.
  
• Maintain accurate training records and reporting systems
  
• Support employees with continuous development plans and career progression.
  
• Cross-Training Initiatives: Identify opportunities for cross-training employees to enhance their skillsets and promote flexibility within the hotel's workforce.
  
• Maintain and update training records, ensuring compliance with Accor standards.
  
• Submit monthly learning hours to People & Culture Manager.
  
• Keep abreast of the brand, industry trends, best practices, and new training techniques.
  
• Assist in planning and organizing People & Culture activities