The Transport Associate shall be responsible for school-specific Transport Services operations such as oversight of the Nova Pioneer School bus program, teammate orientation and training.

Reporting to the Transport Manager, the Transport Associate shall ensure all school-related Key Performance Indicators (KPIs) are met with respect to safety, cost management, compliance, record keeping, maintenance, feedback collection and action plan execution for effective service delivery to students, parents and Nova Pioneer teammates.

Key Responsibilities

Collect and maintain transport services data, including but not limited to:
Students’ pick up and drop off timing (bus travel times)
Keep logs pertaining to the daily total distance and timings travelled by the fleet
Maintain accurate bus route maps
Maintain and update student lists and a summary of changes that may occur
Keep a record of feedback from parents and the school academic team, and the corresponding action plans
Prepare fuel consumption, re-fuelling records, maintenance, and mileage reports for weekly, monthly, quarterly and annual submission
Communicate this information to all impacted parties
Update all data gathering tools daily and prepare any specific reports as may be required
Using the data collected, suggest practices that work towards the improvement of efficiencies, including the reduction of all unit costs of operations
Conduct Transport Services teammate onboarding, training, and evaluation
Live, participate, and lead the Nova Pioneer culture both within the service line and the organisation as a whole
Playbook procedures and other best practices relevant to the Transport service line
Consistently raise awareness amongst teammates and others concerned about these procedures
Promote safe work practices as prescribed by all procedures, relevant policies and compliance standards
Develop clear rosters that ensure drivers and bus assistants are engaged productively, including supporting any requested academic support initiatives and activities

Skills and Qualifications Required

Minimum Diploma in Transport/Logistics Management or its equivalent
A valid driver’s license is required (minimum D1). PSV license will be an added advantage
Valid Certificate of Good Conduct (Not more than 6 months)
At least 2 years of progressive experience responsible for transport operations management or related area
Ability to diagnose vehicle mechanical faults and offer solutions
Good knowledge of Kenyan traffic rules and regulations
Diverse knowledge of estates and roads which is essential
Computer skills with knowledge of Microsoft Office products
Strong communication skills
Open and receptive to feedback and improvement
Must be able to work under minimal supervision
Must be resourceful and able to find solutions to problems first
Excellent inventory management skills
Excited about the organizational culture with mutual vulnerability and feedback
Excellent interpersonal skills and ability to build relationships with stakeholders
Flexible and open to change - handles uncertainty, complexity and ambiguity well
Problem solver - proactive in identifying issues and addressing these thoroughly
Desire to further develop leadership skills and apply them to transform the lives of African youth

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Transport Associate- Eldoret Precinct

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