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Billing & Claims Processing Specialist (Remote)

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Job details

Contract Type

Description

About the Company

Our client is a U.S.-based healthcare billing company that supports therapy-focused clinics in mental health, applied behavior analysis (ABA), and chiropractic care. As a fully remote organization, they value self-motivated professionals who thrive independently and communicate effectively in a virtual environment.

About the Role

This position focuses on preparing and submitting insurance claims, entering payments, and following up on denied or unpaid claims with U.S. insurance carriers and ideal for detail-oriented individuals who communicate confidently.



  • Submit insurance claims accurately via online portals and billing software
  • Enter payment data and reconcile billing information

  • Investigate and resolve unpaid or denied claims through follow-up

  • Make outbound calls to U.S.-based insurers to troubleshoot claim issues

  • Collaborate remotely with team members and attend virtual meetings

  • Adhere to HIPAA and internal security protocols

Qualifications
  • Excellent spoken and written English communication skills and professional phone manner

  • Detail-oriented, organized, and persistent with strong follow-through

  • Tech-savvy, comfortable learning new software platforms

  • Self-driven, efficient, and trustworthy—accuracy is critical

  • Confident in conversations, asking relevant questions to resolve issues

  • Previous experience in insurance billing or ABA is a plus, but not required (training provided)

Work Schedule & Hours

  • Part-time to start, with very strong potential to grow into a full-time role

  • Must be available during U.S. business hours (7 a.m.– 6 p.m. CST) for training, staff meetings
    and internal company online chat communications

Technical Requirements
  • Reliable computer less than 3 years old with Windows 11 Pro or or MacOS Sequoia 15.5

  • Quality headset for calls and meetings

  • Fast, secure and reliable internet connection

  • Cybersecurity software installed

  • Newer Smartphone for multi-factor authentication and communication


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