Financial Services
Branch Managers (Nairobi & Western)
Description
Manage the day-to-day operations of the branch, including customer service, new customers acquisition, loan disbursements, collections, filing, pipelines and daily reports preparation
Achieve branch targets in all KPIs, contributing to the overall growth of the organization by generating revenue
Implement strategies to improve branch efficiency, resulting in reduced processing times and increased customer satisfaction
Lead a team of BDOs and administrative staff, providing guidance and support to ensure high performance levels
Develop and maintain relationships with local businesses and community organizations to promote the company's services
Ensure compliance with regulatory requirements and company policies at the branch level
Collaborate with other branches and departments to share best practices and improve overall company performance
Qualifications:
Minimum Qualification: A degree in a business related course.
1 year relevant job experience.
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