Business Development & Client Relationship Lead

The LifeHikes Foundation is a US based 501(c)(3) dedicated to delivering world-class communication and leadership training through interactive, human-centered teaching modalities. We train individuals to upskill personally and professionally to communicate with clarity, lead with confidence, and practice tactical empathy to be influential leaders within their communities.

Working with our partner LifeHikes® Inc.—a premier training firm founded by visionary Bill Hoogterp—we deliver a series of Own The Room® communications coaching to nonprofits, NGOs, workforce development groups and grassroots organizations as part of our "Invest In All” initiative.

Our mission is to create access across the continent to the foundational tools we teach to build trust, inspire action,and drive enduring community change within the African diaspora.

We are currently seeking Business Development & Client Relationship Leads (2) to further our mission in Kenya, by teaching and sharing our transformational development programs that change lives, careers and communities.

Location: Westlands, Nairobi (with local travel for events and client visits)

Type: Contract (with opportunity for permanent role)

Reports To:Head of Africa, LifeHikes Foundation

A role with the LifeHikes Foundation is an opportunity to drive equity and leadership development around the world. You will play a critical role in expanding access to LifeHikes’ transformative learning programs by sourcing and closing new opportunities, delivering high-impact demos, managing relationships, and hosting events that elevate the Foundation’s mission.

This is a regional contract to hire with growth potential. Ideal for a strategic, mission-driven professional who thrives in both client-facing and executional roles.

To Apply:

Responsibilities

Business Development & Sales

● Identify, engage, and convert mission-aligned organizations into Foundation clients.

● Deliver compelling product demos and communicate the LifeHikes value proposition to diverse stakeholders.

● Build a consistent outbound strategy using email, LinkedIn, and other channels.

● Manage a pipeline of regional opportunities from prospecting through deal close.

● Collaborate with the Sales Team on proposal strategy, pricing, and final negotiations.

Client Relationship Management

● Act as the primary point of contact for assigned clients/partners throughout onboarding and project delivery.

● Coordinate with delivery teams to ensure alignment and timely communication.

● Track client/partner progress, satisfaction, and needs in collaboration with coaching and operations teams.

● Address and escalate client/partner concerns professionally and proactively.

Showcase Event Management

● Plan and host Showcase Events to attract new partners and grow regional visibility.

● Represent the Foundation’s mission and offerings with clarity, purpose, and professionalism.

Key Performance Metrics

● Number of qualified meetings and demos completed

● Closed-won revenue attributed to personal outreach

● New logos acquired and client/partner retention in region

● Showcase Event attendance and follow-up engagement

● Client/Partner satisfaction and referral generation

Ideal Candidate Profile

● 3+ years of experience in business development, partnerships, or client-facing roles

● Experience conducting product demos, pitch meetings, or stakeholder briefings

● Demonstrated passion for education, coaching, or social impact initiatives

● Ability to work independently while driving results

● Strong communication and relationship-building skills

● Organized and efficient in managing priorities, client details, and reporting

● Excited to build something meaningful in a fast-paced and growing nonprofit environment

Compensation:

● Full-time Contract position with opportunity to be extended to staff position.

● Competitive compensation with opportunity for growth and bonuses.

Why Join the LifeHikes Foundation?

● Shape the future of learning across Nairobi, Kenya and Africa

● Be part of a high-performing, mission-driven team

● Lead client relationships with purpose and autonomy

● Earn with impact in a contract/partner role designed for growth and influence

● Ongoing training, development, and coaching to enhance leadership, sales, and business capabilities

● A hands-on role in upskilling African talent and leadership capabilities to propel African human capital opportunities across the globe