Client Retention (MS)

Do you have Client relations experience, conversational English, and want to work Monday through Friday?

This opportunity is for you! We are looking for a Client Retention Specialist with at least one year of experience in mantaining a group of Cliens, retention, and providing different client's solutions.

Schedule: Monday to Friday, night shift (Availability from 4:00PM to 4:00AM)
Salary: 50,000 - 60,000 KES.
Schedule: Monday to Friday, night shift (Availability from 4:00PM to 4:00AM)

Key
Responsibilities:

• * Responsible for a
  

  group of clients, their maintenance, and retention.
  

  * Attend daily
  

  meetings to discuss client issues and updates.
  

  * Manage different
  

  platforms to resolve client requests efficiently.
  

  * Develop and
  

  maintain strong client relationships.
  

  * Provide timely and
  

  effective solutions to client inquiries.
  

  * Monitor client
  

  satisfaction and implement improvements as needed.
  

  * Collaborate with
  

  internal teams to ensure client needs are met.
  

  * Prepare reports on
  

  client interactions and feedback.
  

  * Assist in the
  

  development of client service strategies.
  

Requirements:

* Experience in an

office environment.

* Proficiency in

Microsoft Office tools.

*Advanced Conversational English (85%+)

Apply here and boost your career with us!

Key Responsibilities:

• 
  

  * Responsible for a group of clients, their maintenance, and retention.
  

  * Attend daily meetings to discuss client issues and updates.
  

  * Manage different platforms to resolve client requests efficiently.
  

  * Develop and maintain strong client relationships.
  

  * Provide timely and effective solutions to client inquiries.
  

  * Monitor client satisfaction and implement improvements as needed.
  

  * Collaborate with internal teams to ensure client needs are met.
  

  * Prepare reports on client interactions and feedback.
  

  * Assist in the development of client service strategies.