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SAFARICOM

Telecommunications

Engineer – Enterprise Core Support

Closed for applications
Job details

Contract Type

Description

Requirements:

  • BSC degree in Electrical /Electronics/Telecommunications/ IT with 3 years’ experience with 2 years in a specialized role in a busy telecommunications environment as lead engineer in IP network projects.
  • Thorough Knowledge in IP network performance monitoring and optimization tools ·
  • Communication and interpersonal skills
  • Trouble shooting and problem-solving skills · Working knowledge of process improvement practices
  • Certifications in Networking (CCNP,CCIE /HCNP,HCIE certifications or equivalent)
  • Network design, implementation and support experience, including working knowledge of IPv6 addressing and segment routing.



  • Timely and effectiveness in resolution of all incident tickets as per the SLA (Fault resolution process and SLA) to ensure closure within the predefined period in the fault resolution process
  • Effective implementation and planning of change requests in ENTERPRISE CORE network to ensure no unplanned incidents due to change
  • Ensure Newly accepted ENTERPRISE CORE network element to be 100% functional with all modules tested and without alarms and are monitorable from SOC
  • Active participation and resolution of quality related cases
  • Resolution of all identified issues on NMS within 8 hours from detection
  • All the ENTERPRISE CORE services are implemented with 100% accuracy on availability targets
  • Overall ENTERPRISE CORE Network Elements availability and reliability of greater than 99.99% in a year
  • All the NMS operating with full FCAPS functionalities with at least 99.99% availability and accurate weekly backup
  • Perform BCP and disaster recovery as per BCP plan and schedule · Adhere to processes and procedures for the ENTERPRISE CORE network
  • Proactively resolve issues on ENTERPRISE CORE network to ensure 100% network availability.
  • Remove configuration and power down old legacy equipment to save on space and power


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