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Newark Frontiers

Financial Services

Field Collection Agent

Closed for applications

Posted: 6 Mar 2026

Apply by: 13 Mar 2026

Expired

Job details

Contract Type

Description
As a Field Collection Agent, you will be responsible for field-based recovery operations. This includes monitoring defaulted accounts and engaging with clients to meet loan recovery targets through professional and structured processes.



  • Monitor and follow up on assigned defaulted accounts through calls, chats, and face-to-face visits, ensuring all interactions are logged in the system.
  • Plan recovery strategies to ensure timely repayment.
  • Skip-trace and locate customers, recover loans, or initiate collateral repossession when necessary.
  • Negotiate repayment plans while remaining courteous and professional.
  • Participate in and support team collection drives.
  • Maintain strong customer relationships while enforcing loan recovery.
  • Submit daily, weekly, and monthly collection reports.
  • Provide actionable market intelligence from branches.
  • Maintain strong working relationships with local law enforcement.
  • Adhere to recovery policies, procedures, and relevant laws.
  • Perform any other duties as assigned by the line manager.


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